Why is accessible transportation for the elderly and disabled important?

Accessible transportation is more than just getting from point A to B. It’s about having access to healthcare, the ability to stay engaged with your community, the chance to be with your family for the holidays, independence and overall quality of life — lived to its highest potential. By eliminating barriers for those who already deal with a ridiculous amount of obstacles for life’s basics, we can help them not only survive, but thrive and enjoy the world they live in.

Amanda Hadley

Owner and Operator

Over a decade ago, Amanda Hadley began to form a vision for her own medical transportation business. To reach her goal, Hadley became a CNA, earned her CPR certification and spent 10 years working in the medical field, in nursing homes and in medical transportation as a transportation coordinator. Not only does Hadley have a passion for health care, she also has a family member who is disabled, which gives her a deeper understanding of the complex barriers that impact the elderly and disabled members of our community.

Clients depend on Hadley for safe, reliable and timely transportation. Unlike some transportation services, Vital Access Transport does not deny clients’ ride requests if they happen to fall outside of their standard two-weeks-in-advance notice. Whether it’s a doctor’s appointment or a family reunion, Vital Access Transportation can get you there.

Hadley eliminates the hoop-jumping and gets her clients on the road, which is why they keep coming back. “A lot of clients end up becoming regulars because I am timely, knowledgeable, compassionate and friendly,” Hadley says. “I don’t have long wait times for pick up and I make sure to treat everyone with the dignity and respect we all deserve. Communication is key and can help ease a lot of anxiety, especially if there’s an important appointment or event that can’t be missed. Being able to help solve someone’s problem and take some stress off their hands in an already difficult time is a great feeling.”