Kassandra Wayland has always been around plumbing, often being told that she would someday take over the family business at Brian Wear Plumbing. And while that was always her dream, being a plumber wasn’t her passion. “It wasn’t until I was older that I realized I didn’t have to be a plumber to do that,” says Wayland, now the customer service manager at Brian Wear Plumbing.
From the moment she stepped off her father’s truck and into the office, seeing all the women hard at work made her know she was in the right place. “I saw the women who were ensuring that this company ran smoothly,” Wayland says. “That’s when I realized that I didn’t need to be a plumbing expert to help run this company.”
Wayland says she wants other women to know it’s possible to succeed in a male-dominated field. “I want to show Columbia that a woman can oversee this line of work and inspire women to step out of their comfort zone and into a workplace they never thought they could succeed in,” she says. Part of building success is ensuring that you continue to learn throughout your career, she says. Never be afraid to ask questions as customers will be served better when you have more knowledge, she says.
Brian Wear Plumbing services all over mid-Missouri, including Columbia, Ashland, Hallsville and Jefferson City, offering plumbing, water heater repair, sewer repair, gas lines, drain cleaning, remodeling, water conditioning and trenchless pipe repair. Wayland says the goal is to make each customer a priority. “We treat our company like one big family, and that transfers over to our customers as well.”
Wayland says as the business and services grow, the dream is to have customers continue to choose Brian Wear Plumbing for years to come. “We hope to be your top choice for all your plumbing needs,” she says.